Welcome to Maison Sinclair. These Terms and Conditions of Sale ("Terms") apply to all purchases made on our website maisonsinclair.com. By purchasing a ceramic art piece from us, you ("Customer," "you," or "your") agree to be bound by these Terms. Please read them carefully before making a purchase.

1.Acceptance of Terms

By placing an order on our Website, you agree to these Terms. If you do not agree, please do not place an order. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitute your acceptance of the new Terms.

2.Product Descriptions

We strive to ensure that the products on our Website are described as accurately as possible. However, we do not warrant that the descriptions, colours, or other content are accurate, complete, reliable, current, or error-free. Each ceramic art piece is handmade, and slight variations in size, colour, and finish are expected.

3.Pricing

All prices listed on our Website are in Australian Dollars (AUD) and include Goods and Services Tax (GST). Prices are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, plus any applicable shipping charges.

4.Order Process

4.1 Placing an Order: By placing an order, you make an offer to purchase the product(s) in accordance with these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to, product availability, inaccuracies, or errors in pricing information.

4.2 Order Confirmation

Once your order is placed, you will receive an order confirmation email. This email does not constitute acceptance of your order. The acceptance of your order occurs when we send you a shipping confirmation email, at which point a binding contract is formed.

5.Payment

Payment must be made at the time of order placement. We accept Visa, MasterCard, PayPal. Your payment information is processed securely. We do not store your credit card details.

6.Shipping and Delivery

6.1 Shipping: We ship to locations within Australia. Shipping charges will be calculated at checkout and added to your order total. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or unforeseen events.

6.2 Delivery: Title and risk of loss pass to you upon delivery of the product to your designated shipping address. Please ensure that the shipping address provided is accurate and complete.

7.Returns and Refunds

7.1 Change of Mind: Due to the unique nature of our ceramic art pieces, we do not accept returns or offer refunds for change of mind.

7.2 Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 7 days of delivery with photographic evidence. We will arrange for a replacement or refund at our discretion.

8.Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the purchase or use of our products. Our total liability to you for any claim related to your purchase shall not exceed the amount paid for the product in question.

9.Warranties

Our products are provided "as is" and "as available," without any warranties of any kind, whether express or implied, except as required by Australian Consumer Law.

10.Intellectual Property

All content on our Website, including but not limited to product images, descriptions, and designs, are the intellectual property of [Your Company Name] and are protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

11.Governing Law

These Terms and any dispute arising out of your purchase of products from us shall be governed by and construed in accordance with the laws of the State of [Insert State], Australia, without regard to its conflict of law principles.

12.Contact Information

If you have any questions or concerns about these Terms or your purchase, please contact us at:

Maison Sinclair
contact@maisonsinclair.com

Last Updated: 11 August 2024